Other Resources

For further information you can visit the U.S. Department of State's passport website.

You can also contact the National Passport Information Center or Regional Passport Offices listed below.

The National Passport Information Center (NPIC)

The National Passport Information Center is the US State Department's single, centralized public contact center for passport information. You may check the status of a pending passport application using the toll free number or the website.

  • Telephone - General toll-free number: (877) 4USA-PPT – (877) 487-2778. For TDD/ TTY users, the number is (888) 874-7793. Live operators are available on weekdays from 8am to 8pm, Eastern Time. Twenty-four hour, seven-day access to automated information is still available.
  • Email – You can contact NPIC via e-mail. During normal business days, responses are sent within 24-hours.
  • Web – A vast amount of passport and other international travel information is readily available on the the Bureau of Consular Affairs website.

Regional Passport Offices

You can make an appointment at any of these offices using a touch tone phone, 24 hours a day. Call (877) 487-2778, and follow the automated prompts. To use this service, you must be traveling within 14 calendar days and have proof of your departure date (tickets or itinerary). If you need same day service, you MUST call before 10am.

Note: The New York, Stamford (Connecticut) and Philadelphia Passport Offices no longer offer "Walk-In" same day service for new or renewal passports. You must make an appointment in advance.

New York
New York Passport Agency
376 Hudson Street
New York, NY 10014

Stamford
Connecticut Passport Agency
850 Canal Street
Stamford, NJ 06902

Philadelphia
Philadelphia Passport Agency
U.S. Custom House
200 Chestnut Street - Room 103
Philadelphia, PA 19106-2970

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